Frequently Asked Questions

Below are our top 10 questions. Don't see yours listed? Get ahold of us

  • Order online or call us at (313) 380-0171. After you place your order, our team will contact you by phone or text to confirm your delivery time and meetup location within our service area.

  • We currently offer delivery within Ann Arbor, Detroit, Ferndale, Hazel Park and Jackson Michigan. We do not offer shipping.

  • No. Our drivers are able to meet you at coordinated pickup locations in decriminalized zones. After you place your order, our driver will contact you to coordinate delivery time and location.

  • A valid government-issued photo ID showing you are 21+ is required at delivery. No exceptions.

  • We accept cash only. Our drivers do not carry change. Tipping not required but always appreciated.

  • Minimum order is $35. Orders under $100 have a $15 delivery fee. Delivery is free on orders over $100.

  • Orders placed by 6:00 p.m. can typically be scheduled for same-day delivery. Orders placed after 6:00 p.m. will be scheduled for the next day.

  • Yes. Many customers choose a public meetup location. Your meetup spot must be within our delivery zones and must be safe and accessible.

  • Email hello@mountainmyc.com or call us at (313) 380-0171. Support hours are 8am–7pm, and we typically respond within 1–2 hours.